Skip to content
Juno

Practical

Practical information

Everything you want to know about how we work, our availability and care guarantee.

How we work

We can support you from the start of pregnancy until 1 year after birth, with attention to mum, baby and family.

You can contact a midwife by phone or WhatsApp (contact) to plan an introductory meeting. During this first visit we’re glad to get to know you, explain how we work and take the time to answer your questions. That way you get a clear picture of what we can mean for you.

Does it feel right on both sides? Then together we start your journey at JUNO and plan the further consultations.

See our care

Familiar surroundings

At JUNO we believe you grow best in surroundings that give trust and calm. That’s why we offer tailored care, at your home. We work mainly at home, in your familiar surroundings. Midwife Eline also has a practice room (Pijlstraat 12, Retie) where prenatal consultations and pregnancy massages can take place.

For every appointment we give an approximate time. Because we visit several families throughout the day, this moment can sometimes shift slightly. We keep you informed of our planning by message.

You are always followed by a fixed midwife from our team, so continuity and trust can grow. We make sure you see at most two different midwives. During weekends and holidays colleagues take over the on-call duty. We always communicate this in advance, so you know exactly who will be there for you. We have a 7/7 care guarantee: there is always someone available for home visits.

Finally, we work closely with a network of care providers. That way we can refer you in a targeted way where needed and guarantee broad, aligned care for your family.

Availability

Pregnancy and the arrival of a baby often bring many questions and uncertainties. Sometimes you need a listening ear, reassurance or simply an answer to a question on your mind. That’s why we’re reachable by phone or message for questions about your pregnancy or baby.

During weekends, absences or holiday periods we arrange an available colleague. When you contact us, we try to answer as soon as possible. Naturally we give priority to urgent questions and situations.

During home visits we can’t always answer the phone, because at that moment we give a family our full attention. Feel free to leave a message; we’ll call you back as soon as possible.

In urgent medical situations, when you can’t reach us or at night, please contact the hospital directly or the service currently caring for you (or call 112!).

We think it’s important that you know there is always someone to fall back on with questions, doubts or worries. That’s why we’re also ready between appointments to support you as best we can.

Care guarantee

Our care guarantee contains important information about how we work and the arrangements within Juno Midwifery Practice. On this page and on the rates page you’ll find more about our availability, rates, cooperation, work ethic and how we organise our care. We kindly ask you to read this information carefully and then confirm the form below.

By signing this form, you confirm that you are informed about how we work, the practical arrangements within our practice and how we handle confidential information. This confirmation is added to your personal file, so that we can support you in a safe, transparent and well-organised way and together ensure the best possible care during your journey.

Privacy (GDPR)

Informed consent to the processing of personal data by Juno Midwifery Practice

1. Legal framework

Personal data is processed in accordance with the General Data Protection Regulation (GDPR), being Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data.

2. Purpose of the processing

With this document we inform you about the processing of personal data within Juno Midwifery Practice.

To be able to offer you high-quality, personal care during pregnancy, labour, birth and the postpartum period, we process personal data and health data.

This data is used to:

  • follow up your care journey correctly;
  • provide safe and tailored midwifery care;
  • work together with other care providers involved, where necessary.

3. Data controller

Your personal data is processed under the responsibility of:

Juno Midwifery Practice
Consisting of: Zels Laurine, Simons Eline, Van Gils Loes and Praet Liese

Central point of contact:
Zels Laurine
+32 468 02 43 44
vroedvrouwjuno@gmail.com

4. Rights of the patient

You always have the right to:

  • consult your personal data free of charge;
  • have incorrect or incomplete data corrected;
  • request a copy of your personal data;
  • where legally possible, have your data transferred to another care provider;
  • receive information about how your data is processed.

Personal data is not kept longer than necessary for the purposes for which it was collected. Care providers are legally required to keep patient files for at least 20 years. When data is no longer needed for providing care, it is kept only to comply with this legal obligation.

If you believe that your personal data is not being processed correctly or in accordance with the law, you can lodge a complaint with the Data Protection Authority. We ask you to discuss any questions or concerns with us first, so that we can look for a solution together.

5. Consent

By signing this document, you confirm that you have been informed about the processing of your personal data within Juno Midwifery Practice and that this data may be processed in the context of your care journey.

You can always withdraw consent by contacting the data controller. A withdrawal does not affect the lawfulness of processing that has already taken place and does not affect legal obligations, such as the obligation to keep medical files.

Refusing or withdrawing consent does not affect the quality of, or access to, your care.

For questions about your rights or about the processing of your personal data, you can contact the data controller.

You’ll find more information in our privacy policy (in Dutch).

Mention on social media

Every month we like to share a congratulations post on our social media for all babies born that month. You decide whether your child’s first name may be mentioned (first name only, no photo or surname). Let us know via the form below or tell your midwife.

Mention on social media

Every month we share a congratulations post on our social media for all babies born that month.

Intake form

Have you already chosen a midwife and had an introductory meeting? Then your midwife has probably asked you to fill in an intake form to complete your file. The information you share here is confidential and only accessible to your own midwife. It serves to complete your care file fully and correctly, so you can discuss it together during the next prenatal consultation.

Do you still have questions about this? Then get in touch with your midwife. The form itself is in Dutch; feel free to answer in English.

Fill in (in Dutch)

Ready to get to know us?

Feel free to get in touch. We look forward to meeting you and exploring together how we can support you during this special time.

Contact us